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The Mystery Shop Report

The State of B2B e-Commerce for Manufacturers

Get exclusive results from the Logik.io study that examined 250 B2B e-commerce manufacturers website experience.


The needs and expectations of B2B buyers are evolving rapidly, and the demands for seamless self-service buying and e-commerce experiences are growing.

The study showed that while there is a movement of early innovators who are prioritizing their eCommerce experience, and removing friction wherever possible, there is still a gap between buyer expectations and company execution when it comes to eCommerce. 

Download the report to explore these gaps and learn strategies on how to meet customers where they are. 

Asset 11ICON Product Searchability 

Asset 14ICON  Pricing Transparency 

Asset 12ICON  Customization & Configurability 

Asset 10ICON  Purchasing Power